Today Minister of Transport, Communications and High Technologies Ramin Guluzade received citizens in Gobustan city (citizens from Gobustan, Shamakhy, Aghsu and Ismayilly regions) in accordance with the schedule for the reception of citizens in cities and regions by heads of central executive bodies in March 2018.
At the reception, the Minister listened to the complaints and suggestions from citizens related to the quality of telecommunications services, internet, postal services, repair and construction of roads, opening of new routes, making changes in bus route timetables, employment and other issues.
The majority of the problems raised by citizens were solved on the spot. Relevant bodies of the ministry were given instructions on a number of issues.
Citizens’ appeals on the issues that are not related to the ministry’s activity were also registered in order to forward to relevant bodies.
As part of his regional visit, Minister Ramin Guluzade held a meeting with the heads of regional telecommunication centers and post offices, as well as regional offices and subordinate bodies of the State Road Transport Service.
Extensive discussions were held at the meeting on the current situation in the sector, shortcomings, service quality and citizens’ complaints. It was noted that the reforms implemented in the relevant field are aimed at ensuring citizens’ satisfaction and increasing the quality of services.
At the meeting, the Minister gave instructions to the heads of appropriate bodies to promptly address and resolve each citizen’s appeal in accordance with legislation.