During the COVID-19 pandemic, the Ministry of Transport, Communications and High Technologies continues to take necessary measures to provide citizens with high-quality and sustainable transport, postal, telecommunications, including Internet, mobile services and radio and television broadcasting. For this purpose, relevant instructions were given to subordinate agencies, communications associations and enterprises, as well as telecommunications operators.
During the special quarantine regime, Aztelekom will conduct the provision of uninterrupted services of fixed telephony and broadband Internet.
Appeals from citizens to the hotlines #170 and #1655, , which operate 24/7, are immediately processed and sent to the relevant departments. At the same time, appeals are received electronically through the e-mail addresses and social media accounts of ministry and Aztelekom.